FAQ

The original shipping cost is non-refundable. The product is not a quality problem, and we do not bear the return shipping cost.
Log in to my account---My order----Return application----Operate according to the process in the return application.
Sorry, the registered email address of the verified account cannot be changed.
You can click forgot password when logging in to your account and follow the instructions on the website to change your password.

The reissued order will directly generate a new order based on the original order product. If any product is out of stock, the system will directly process a refund for the out-of-stock product and cannot replace you with another product.

The confirmed order cannot add/modify the product content. You need to cancel the delivery order and place the order again.

It may be that the goods you ordered were damaged due to bumps and squeezing during transportation. Please contact customer service support@dallycloud.com to apply for a refund or reissue.

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FREQUENTLY ASKED QUESTIONS

Are there any fees for returns?

How do I return the goods?

How to modify the registered email address of MMN account?

How to change the account login password?

Can the out-of-stock item be exchanged for another item? (When reissued)

I have placed an order, can I add new products?

What should I do if something is damaged in the received package?