Shipping and delivery

Processing time: Order verification, quality inspection and packaging. All orders will be sent to the fulfillment center for shipment within 2-4 working days after placing the order. After the product leaves the factory, it usually takes 10 to 20 working days to receive the goods, depending on your alternative location. After the product is shipped, you will immediately receive a tracking number from the shipping company. This will let you know where the goods are and how long it will take. 

Please note that delivery time does not include processing time. The total time required to receive an order is processing time + shipping time. Due to the impact of the epidemic, the carrying capacity of every logistics channel declines, and the logistics transportation is generally slower than before.

Where can we deliver the package to?

We can ship to most countries in the world. Countries shipped to include: United States, Canada, Australia, United Kingdom, Germany, France, Turkey, Bulgaria, Georgia, Ukraine, Poland, Switzerland, Sweden, Spain, Portugal, Norway, New Zealand, Netherlands, Luxembourg, Ireland, Israel, Hungary, Greece, Finland, Denmark, Belgium, Brazil, Austria.

Note: Delivery is not available to other countries and regions except the countries mentioned above.

Click the button on the website of each product then you can see if this product can be delivered to that destination country.

For example:

Shipping method and cost

Standard Shipping

Shipping Cost

a. Free shipping (Limited to some event items)

b. 6$/order+3$/kg (Applicable to the United States, Canada, Australia, United Kingdom, Germany, France, and other countries.)

c. 3.5$/order +1$/kg (Applicable to other countries: Turkey, Bulgaria, Georgia, Ukraine, Poland).

Note

The customer is responsible for providing a complete and accurate delivery address. Once the package is sent, MMN will not be able to change your delivery address, and MMN is not responsible for packages that are lost due to incomplete or inaccurate addresses.

MMN is not responsible for any import taxes that may occur, if any, payment of this fee is the full responsibility of the customer. Please note that the shipping guarantee does not cover any customs issues, including but not limited to the destruction or confiscation of the goods due to the illegal status of the goods in any particular destination country/region.

Thank you for your trust in our business! If you have any questions, please contact our customer service center: support@dallycloud.com for help with your order.